If you are using Automated Lead Follow-up, you can decide how you want the system to respond to new leads.


(Also see this article: How do make my Automated Lead Replies go out automatically?)


Option 1: Send Automatically


The system will send it out automatically. It will send you a notification that the message is going out automatically. This is generally the option that we recommend, as it allows you to be most responsive to prospects.


Option 2. Require Approval 


When the system detects a lead, it will send you an e-mail asking for your approval first. This is the option that's on by default. 


IMPORTANT: You have to click the "Send Message" button for anything to happen.